NHS England Claim Bundle Status
Three status symbols display the transmission progress of a Claim Bundle (see below). If no status appears, the Claim Bundle has yet to be transmitted.
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Claim Bundle transmission attempted, acknowledgement not yet received. |
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NHS Dental Services have acknowledged receiving the Claim Bundle from WebEDI or Global Crossing. |
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If there is no tick on the claim bundle it is likely that this has not been sent to the board. Try the transmission again, if it still has not got a red tick there may be an issue on the boards end. You will need to try again once they are back up and running, |
Each time a connection to the Mailbox occurs EXACT will check for new messages. Claim Bundle Acknowledgement messages will be processed and the Claim Bundle Status updated as appropriate.
NOTE: If a Claim Bundle is not acknowledged as being received by WebEDI, a transmission problem may have occurred. Before taking action ensure that sufficient time has been allowed for the acknowledgement to be received (minimum 1 day).
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