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Making Lapsed Patients Inactive (In Bulk)

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3 comments

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    John Geaney

    When I have previously used (last time over 6 months ago) I could not find inactive patients even though I had used a Contact List method to do so.  I was told an implication of identifying a patient using a Contact List made them active ... has this now changed?

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    John Geaney

    When patients are 'deleted' using this tool, are all associated images stored in ExaminePro and forms generated by clinipad also deleted?

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    Rich Harris

    Hi John, this tool is simply for marking patients as inactive (not deleted or removed from the database). You may be referring to our Delete Aged Data tool (https://soeuk.zendesk.com/hc/en-gb/articles/4405378775956) which removes the data including EXAMINE Pro X-rays.

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