Collecting patients contact consent provides you with a greater understanding of a patients consent for you to contact them. This will help you target the right customers with information, helping to promote your practice to those who are more accepting of the communications.
- Configuring contact consent
- Appointment book view
- Contact consent displayed from the patients perspective
- Patient preferences
Configuring contact consent
To configure contact consent, navigate to Configure - Appointment Book - Arrival Options - Contact Consent.
Appointment book view
With contact consent enabled, the arrivals window will display the option as per the image below.
Contact consent displayed from the patients perspective
When a patient consents to contact consent, all contact preferences are automatically enabled as the patient has opted-in.
To view this navigate to the patient file, select Preferences under Contact Preference.
EXACT records changes in contact consent, an audit of any changes can be viewed by EXACT administrators. View these in the contact preferences audit.
Any changes will also be recorded under the Contacts tab on a patient file.
Changes to contact consents via Clinipad are tracked in the Patient Contacts tab: