For practices with locations enabled it's important to ensure we configure EXACT to get feedback delivered and presented for the right practice/location. We can then see how each individual practice is performing. If you don't have locations enabled please ignore this article.
Practices that set up multiple Locations in reputation.com need to create the equivalent Locations (and associated Templates) in EXACT. They do this by means of the Locations File.
Select File > Locations to display the Location File, A blank Location File appears:
Select the +1 button to add a new Location or select a location by clicking the List option and choosing the location you wish to set up for Reputation Manager.
There are 2 Reputation Management fields that need to be filled in.
Reputation Location Code - If you wish to use the default Reputation Location Code, leave the field blank. This is code for that specific Reputation Manager location. If you wish to use the default Reputation Location Code, leave the field blank.
Reputation Template Name - This is the name of the template that will be sent to the patient. If you wish to use the default Reputation Template Name, leave the field blank.