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Email Configuration - Yahoo

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Craig Obee
  • Updated

This guide should provide all the information to assist setting up a @Yahoo (or @sky.com) email account.

Email security and encryption

Outgoing emails are transmitted using your mail servers encryption settings.
Please check with your email provider as to the level of security they offer.

Please note: This is entirely dependant on the level of encryption offered by the recipients email server. For example, regardless of the level of security of your email account, if you are sending an email to a non-secure email account the level of security will be minimal.

Gmail are introducing changes in February 2024, the changes affect anyone sending email communications to Gmail accounts.

Information on the changes and what actions are required can be found in the Gmail Email Sender Guidelines.

We advise you to contact your email or IT support provider to assist with the required changes. Due to the access and configuration required, Software of Excellence are unable to assist with any changes.

Step 1 - Getting a Yahoo App Password

Before you attempt to configure EXACT you must first visit
https://login.yahoo.com/account/security?.scrumb=za8qMKmDmdv

Once logged in you will see at the bottom of the page “Generate App Password”

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On the screen that appears, from the drop down choose “OTHER” and type EXACT, like below.

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Click Generate and now take note of the password provided

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Once done the page should refresh and now show Manage App Passwords and show EXACT specifically.

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Step 2 - Configuring EXact


EXACT Settings:
Incoming Mail (IMAP) Server
Server - imap.mail.yahoo.com
Port - 993
Outgoing Mail (SMTP) Server
Server - smtp.mail.yahoo.com
Port - 465 or 587

Requires authentication - Yes

PASSWORD Is the noted password from step 1!

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If your practice wish to also receive emails into EXACT be sure to check “Enable Incoming Email” -

Only use Port 993 with IMAP to avoid deleting any previous emails of the Yahoo Webmail.

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