How to process a Paymentsense card refund

Clicking the ‘£’ in EXACT under a ‘Patient File’ and press ‘refund’. 

Then click the radio button of ‘Refund money paid for work done’ and click ‘next’

Then click the invoice and enter the amount followed by the reason and click ‘next’.

Then select the receipt and change the method of refund to ‘PaySense’ and click ‘finish’.

This will then communicate with the cloud and allow you to select the Terminal you wish the refund go to and click ‘submit’.

Then it will send that information to the device so the patient can present there card.

Once this has processed the refund will now be applied.