Updating Your Chat User Details
When using EXACT Live Chat to get Support for the first time you will be required to enter details about your user including name, email and job title.
Once entered you will not be prompted to update this on future chats.
If you wish to update your details follow the instructions below
- Navigate to the Contact Details Configuration Area
- Go to Configure->User Settings
- Click on Contact Details
- Go to Configure->User Settings
- Updating Your Details
- Update the Name, Email and Job Title
- Click Ok
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