How to process and reconcile your payment schedules for NHS practices in Scotland.

Payment Schedules

1. Go to Administration - NHS - Payment Schedules.
   • Or click the arrow on your NHS workspace button then select Payment Schedules.
     
2. The Payment Schedule List prompt will open.
   • Enter your required date range and provider, then click OK.
   • By default, this is set to three months before the current date.
     
   • The Payment Schedule List will now open.
     

Processing a Payment Schedule

1. Double-click an unticked schedule to open the Payment Schedule Detail window.
   • You will be presented with the claims where there is a difference between the claimed amounts in EXACT and what has been paid by the board.
   • The disputed amount will show in the Differences column.
     
   • Double-click an entry showing a difference to explore the reason, then select Close to return to the main list.
     
   • If you agree with the difference, click Adjust to accept it.
     
   • If you disagree with the difference, you will need to complete a 283 adjustment form.
     🔗 NHS Scotland Dental Administration Forms
2.  The Add Item option is used to add negative entries from a paper schedule.
   
3. Once you are happy with the values, select the small x in the top right-hand corner.
   
4. Click on the schedule to highlight it in blue and select Process Payments at the bottom of the window.