Appointment Book
- Adding Mobile Number to Appointment Daylist Printout
- Adding and removing Appointment Book provider columns
- Appointment book quick-book and default services
- Appointment Book week view colours and appearance
- Appointment book, cancels tab
- Appointment Search with multiple locations
Campaign / Marketing Manager
Care Manager
Charting
- 16 Bit Tooth Surface Charting
- 3D Charting
- ADA Codes - FAQ's
- ADA Item Code Update 2022
- Adding service categories
- Allow or Prevent users to edit service fees on the chart
Clinipad
- Clinipad
- Clinipad add your practice logo
- Clinipad adding and pairing a tablet
- Clinipad arriving patients
- Clinipad configure availability to computers
- Clinipad contact consent
Configuration
- Search and change
- Rolling back a search and change
- EXACT Workstation Update Failed Due to Environmental System Path
- Post Code Import
- Setting your default fee schedule
- Create a new fee schedule
Patient Lists
- Finding patients with Patient Lists
- Printing, emailing and exporting Patient List search results
- Patient Lists suggested searches
- Contacting patients using a Patient List (mail merge)
- Creating a Patient List search
- Creating and editing Patient List searches
Custom Screens
Denplan
Instant Messenger
Medical History
- EXACT Medical History Printable Letter Templates
- Request a New Medical History for All Patients
- Printing/Exporting Medical History
- View/Set Patient Anaesthetic Preference
- Specifically Patients Next of Kin
- Patient Doctor Information
MPC
- MPC: Adding and editing users
- Associates Report
- My Practice Cloud (MPC)
- MPC: Using the reports
- MPC: Troubleshooting
- MPC: Configuring email notifications
NHS England & Wales
- NHS England and Wales - Deleting claims
- Prepare for 1st April - NHS England and Wales
- NHS England & Wales Transmit Setup
- NHS England November 2022
- Configuring NHS Providers, Contract and Targets (including VT/DFT's)
- NHS Continuation Treatment (England & Wales)
NHS Northern Ireland
NHS Scotland
- eOrtho Prior Approval
- eOrtho Treatment Claims
- Prior Approval Details Button (NHS Scotland)
- Managing your NHS Scotland eDental connection
- Regulation 9 claim (NHS Scotland)
- NHS Scotland Claim Responses
Online Booking
- Google Analytics and Google Tag Manager
- Online Booking
- Online Booking adding provider images
- Online Booking configuring appointment reasons, services & providers
- Online Booking configuring clinics
- Online Booking displaying an incorrect currency
Patient Communication
- Appointment confirmations and cancellations
- Automatic appointment follow-ups
- Configuring Automatic Appointment Reminder SMS Replies
- Configuring automatic SMS and email communications (new patient welcome, confirmation & cancellation)
- Create/Editing Email Templates
- Creating an Email Signature
Patient File
- Patient and appointment audit
- Paying patient or dependant account
- Patient Link / Link to other Windows
- Patient email address
- Medical Card - Troubleshooting
- Patient Alternate Reference (Alt Ref) Numbers
Patient Portal
- Resetting a patients Patient Portal
- Patient Portal
- Patient Portal SMS 2 Factor Authentication
- Patient Portal common FAQ's
- Patient Portal health screening (COVID-19) form
- Patient Portal - What the patient sees
Payment Plans
Payors
- Medicare, CDBS Easyclaim setup
- Ministry of Health (MOH) email claiming
- Child Dental Benefits Schedule, CDBS in EXACT
- Work & Income New Zealand (WINZ) patient management
- How to manage Accident Compensation (ACC) Surcharges in EXACT
- Manually importing the Ministry of Health (MoH) fees into EXACT
Printing & Scanning
- Dymo label configuration
- Scanned images only displaying the first page
- Scanner troubleshooting
- Zebra ZDesigner Printer Setup
- Printer troubleshooting
- Printing A4 and A5 on the same printer
Recalls
- Automated Recalls
- Tracking patient referrals
- Automatically setting patients to do not recall
- Setting when the recall will advance
- Setting recall default values
- Recalls configuration for providers, including recall prompt and recall types
Reporting
- GST Summary
- EXACT reports
- Completed Courses Of Treatment
- New Patients In a date range
- User Unable To View Existing Cashing Up Bundles
- Reporting on Oral Health surveys
Reputation Manager
Scheduler
SOE Connect
- How to setup ZIP/Partpay for EXACT
- Setup a Tyro Terminal for EXACT
- Tyro FAQ's
- Blank Screen when trying to connect to SOE Connect & Paymentsense / Dojo Windows
- SOE Connect - Online Templates
- SOE connect
Technical Troubleshooting
- Adding a new dataset to the database.ini (internal)
- Adding/removing a default user login
- Country.txt errors and resolutions
- Dental Referrals troubleshooting
- EXACT Dental icon not displayed on the desktop
- EXACT Not Opening on Screen / Minimised for one user
Transactions
- Adjusting Allocations
- Adjusting Patient Transactions
- Configuring Adjustment Types
- Configuring Patient Payments
- Creating Patient Statements
- Deleting & Editing Payments
Users, Providers and Specialists
- Adjusting instant messaging text size
- Creating your EXACT password
- User Settings
- Resetting your EXACT password
- Changing the type of a Provider
- Add a new user or provider