Once a dentist has registered for SOE Connect they may report back that they are not appearing in the claiming dentist drop-down when trying to send a PA. In order to make sure they appear in this list please follow the steps below:

1. Login to SOE Connect with the steps in Logging into SOE Connect

2. Click on ‘Practice management’ then ‘Practice users’ in the top left-hand side.
   

3. Click on ‘Active users’
   
4. Click on the settings clog then select ‘Edit user’
   
   
5. On the screen that comes up add the dentists' List Number into the ‘NHS provider number’ section then press save.
   
   
6. The dentist will now show in SOE Connect as a claiming dentist when applying for prior approval.