Troubleshooting backup errors where EXACT cannot log into backup data because the server '(null)' for the database '(null)' could not be found.

Backup Errors with Server “null” and Database “null”

This issue is often caused by Windows permissions.

1. Close EXACT.
2. Right-click the EXACT software icon, then select Run as administrator.
   • You may be required to enter administrator credentials to proceed - contact your IT support if you are unaware of these details.
3. If this resolves the error, request assistance from your IT support to permanently resolve the permissions issue.