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  1. EXACT Help Centre
  2. EXACT Help Articles
  3. Technical Troubleshooting

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Technical Troubleshooting

  • Adding a new dataset to the database.ini (internal)
  • Adding GDC numbers to prescriptions (PRX)
  • Adding/removing a default user login
  • Backup Troubleshooting: Disk is Full
  • Backup Troubleshooting: No Database Specified in the Login.ini Network Error
  • Backup Troubleshooting: Server “null” and Database “null” Errors
  • Backup Troubleshooting: Unable to Write Backup File
  • Country.txt errors and resolutions
  • Dental Referrals troubleshooting
  • DXperience Loads in Trial Version
  • EXACT Dental icon not displayed on the desktop
  • EXACT Not Opening on Screen / Minimised for one user
  • File Errors and Re-Indexes
  • Patient Photo Troubleshooting
  • Setting up a Demo Database in EXACT
  • Time server synchronisation error

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