Interaction logs are created when a user logs into EXACT and saved when EXACT is closed. These logs record the button clicks and interaction a user has with EXACT while logged in.

Accessing interaction logs

Your interaction logs are stored in your EXACT data, this can be located on your server computer. If you are unsure where your data is stored you can follow the steps below;

1. On your server computer.
2. Locate your database in your Windows server tray, this is represented by a hand holding a tray.
   • You may find this already open and visible in the lower right.
   • Or you might need to click the up arrow to reveal a selection of programs.
3.  Right-click on the icon then select administer databases.
   • Select your database to reveal information in the right window pane.
   • The directory is the location of your data.
4. Open file explorer and navigate to the directory shown in this window pane.
   • Locate and open the logfiles folder.
   • Locate and open the interaction folder.
     • You will now be presented with individual interaction log files for each computer in your practice.

Understanding interaction logs

• Each log is individual for each computer in your practice.
• Every log is divided by each log-in session.
• Separated by date (YYYY/MM/DD) and ordered by time.
• The logged-in username is displayed along with the action performed at each time stamp.
• When a patient record is loaded, their RID will be displayed followed by any tasks.

Searching for RID numbers in your interaction logs

Each patient has a unique number, referred to as a Record ID (RID), you can use this number to search for any interaction logs relating to the RID number.

1. Open the required patient and note their Record ID (RID).
2. In each interaction log you can search using CTRL+F then enter the RID number.
   • Most RID numbers are recorded as 0-XX where XX is the patient RID.
   • Use the up/down arrows in the finder to navigate through each result.

Tips and Tricks

• Software is available that can assist in searching multiple files, such as Notepad++, we do not recommend any particular software for this task.
• If a staff member uses a computer with another user logged into EXACT, all interactions will show as the signed-in user and not the actual person controlling the computer.