Responses to claims are sent by the NHS when there is a query relating to a claim or course of treatment. The NHS are best equiped to answer any queries you may regarding these responses.

We have compiled a list of information and questions to ask the NHS if you are to contact them regarding any responses you may have received.

1. Site number
2. Contract number (Performer)
3. CRN/COT number
4. Response

Questions to ask:

1. Provide the background of the claim (eg. what type of claim this relates to such as a continuation/rejection etc.
2. What is incorrect in the claim?
3. What is requried to get the claim accepted and proccessed?
4. More clinical information can be requested if required.