Enable your online booking system to communicate with Google Tag Manager and monitor your patient behaviour when using Online Booking.

Configuring Google Tag Manager

⚠️Note: Your Google Analytics and Google Tag Manager must be configured before following this help article.

⚠️Note: This article does not assist you in setting up either Google Analytics or Google Tag Manager. Please see Google help content for assistance with configuring these.

Google Tag Manager Configuration Setup

1. Log in to your Google Tag Manager (GTM) account.
2. Locate your GTM ID in the top right of the website.
3. The ID will be in the format, GTM-XXXXXXXX.

Integrating Google Tag Manager with EXACT

1. Copy the GTM-XXXXXXX code from your GTM dashboard.
2. Navigate to the Practice Info settings dialogue in EXACT.
   • Configure - Online Appointments - Web Setup - Practice Info.
3. Paste your GTM ID into the Google Analytics Tracking ID field.
4. Save this configuration.

⚠️Note: This configuration will be synchronised to your online booking system. Once synchronised, your online booking system will send events to GTM via the Google Tag Manager data layer.

💡Tip: For advice on setting up GTM with the appropriate tags, triggers and variables needed to measure your marketing campaigns and other goals, we recommend enlisting the help of a marketing/analytics specialist with expertise in GTM. Please provide this documentation to your marketing/analytics partner.