iCal Personal Calendar Appointments
iCal calendar appointments are email attachments that allow your patients to add their appointment information to their digital calendars with only a few taps or click of the mouse.
This attachment is in an .ics file format.
Tip: If a patients' device is showing their appointment at a different time to when it's booked, their device is most likely set to a different time zone. Get your patient to check the time/date settings on their device to correct this. |
No configuration is required for iCal as this is automatically added to all appointment confirmations.
Disabling iCal appointment reminders
If required, EXACT administrator users can disable iCal,
- Go to Configure - Settings.
- In the Filter on box, search icalendar.
- Double-click email.appt.confirmation.include calendar.
- Change the Value from 1 (on) to 0 (off).
- Click OK.
- Close Settings.
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