Cancellation
[patient.title] [patient.lastname]. Sorry! We need to cancel your appointment on [patient.nextapptdate]. Please call [practice.name] on [practice.phone] to arrange an alternative.

Confirm Booked
[patient.title] [patient.lastname]. Your appointment has now been confirmed. We look forward to seeing you on [patient.nextapptdate] at [patient.nextappttime].

Confirm Cancelled
[patient.title] [patient.lastname]. We're sorry you can't make your appointment. Please call [practice.phone] to arrange an alternative. [practice.name]

Family Recall
[family.addressee], [family.names] are now due for your [recall.type]. Please call [practice.name] on [practice.phone] to arrange an appointment.

FTA
[patient.title] [patient.lastname] you failed to attend your appointment on [patient.lastfailedapptdate], please call [practice.name] on [practice.phone] to re-arrange.

GAP Available
[Patient.firstname], an appointment on [patient.shortnoticegap] is available. If convenient, please reply with 'Book' or contact [practice.name] on [Practice.phone].

Gap Confirmed
[Patient.firstname], thanks for responding, your appointment has successfully been moved forward to [patient.shortnoticegap]. See you then. 

Gap Gone
[Patient.firstname], thank you but, unfortunately the time has already been taken. We'll contact you again shortly when another gap becomes available. [Practice.name]

OLB Planned treatment
As discussed, click the link to visit our Online Booking facility to book your Planned Treatment: [patient.planned.url] Thanks [practice.name]

OLB Template
Your Checkup with [practice.name] is now due, click here to book an appointment [recall.url] or call us on [practice.phone] Thanks

Outstanding Balance
[patient.title] [patient.lastname]. An amount of [patient.balance] is now due. Please make payment within the next 7 days. [practice.name] [practice.phone]

PORTALREMIND
Your dental appt is [patient.nextapptdate] at [patient.nextappttime] click link to fill in your forms [patient.portalURL]. [practice.name]

Recall
[patient.title] [patient.lastname] you are now due for your [recall.type]. Please call [practice.name] on [practice.phone] to arrange an appointment.

Recall Overdue
[patient.title] [patient.lastname] you are now overdue for your [recall.type]. Please call [practice.name] on [practice.phone] to arrange an appointment.

Reminder
[patient.title] [patient.lastname] your next appointment with [practice.name] is on [patient.nextapptdate] at [patient.nextappttime]. Call [practice.phone] if unable to attend.

Reminder (with reply)
[patient.title] [patient.lastname] your next appointment with [practice.name] is on [patient.nextapptdate] at [patient.nextappttime]. Reply OK to confirm or call [practice.phone] to cancel.