NHS Scotland may send correspondence back requiring additional information for the Prior Approval.

• Correspondence with NHS
• PA requests in waiting status - must wait for NHS response

Correspondence with NHS

The NHS may request additional Evidence to be uploaded or for Physical Evidence Sent to NHS.

1. This is display on the Correspondence tab of the pending Prior Approval request.
   
2. You can tick what type of Evidence is available and send the PA request back to the NHS.
   
3. The NHS will send back a LINK for practices to click on and submit their Evidence.
   

PA requests in Waiting status - must wait for NHS response

PA requests cannot be re-sent if they are in a "Waiting" status (section with blue/green colours in the first image). Users must wait for the NHS to respond. A warning will appear if users try to re-send.