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Address Finder (Legacy)

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Jason Handcock
  • Updated

Address Finder is an address finder service, allowing you to complete patient addresses in patient files.

Finding and Address with Address Finder

  1. Open a patient file or create a new patient file.
  2. Type the patient Post Code into the Post Code field then select Lookup.
    💡Tip: You can type the address with or without spaces, address finder works both ways.
  3. Click the correct address from the list then click Select.
  4. The address information will be populated in the patients file.

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Incorrect Post Code

An error prompt will display if a post code has been typed incorrectly, simply close the prompt and check the post code.

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Troubleshooting

Common issues with Address Finder.

No addresses were found for your search

Check you have entered the correct post code then try again.

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Service is currently unavailable

If EXACT does not receive a response from the Address Finder service within 30 seconds EXACT will display a failure notification.

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  1. Check your EXACT server is connected to the internet and that this connection is working.
  2. Check the Date/Time are correct* on your server and workstation computers.
  3. Check the Server firewall is set to allow the following ports:
    8200 & 8250 TCP Inbound

*Date/Time Tip: Your EXACT server needs to be within a 5 minute tolerance of the actual time for Address Lookup and other online services to function.
Tip: Enabling the daylight saving setting on your server will allow for the automatic adjustment of your server time if your country/region utilises daylight savings time.

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