Patients' contact preferences are recorded on their patient records. These should be updated manually as per your patients' requests.

Changing the Contact Preferences for a Patient

1. Open the patient's record.
2. Locate Contact Preference, then click Preferences to open the Preferences to Contact Patient window.
   • Under the Contact Preferences tab, you have options for Consent to send and Suppress patient communications.
   • For Consent to send, click the tick if a patient consents or click the cross if a patient does not consent.
   • You also have the option to print this information or, if enabled, send it to a Clinipad.
   • Ticking Stop communications other than important notifications under Suppress patient communications will stop all messages except for important notifications.
   • Important notifications are regarded as appointment reminders/recalls and anything the practice deems as important when sending mass communications via a Patient List.
   • If Patient Portal is activated, you can also deactivate Patient Portal for that patient from here using the option to Stop sending this patient's information to Patient Portal.