Work and Income New Zealand or AINZ loan money to people who cannot afford dental treatment, if they meet their low income criteria.
- A patient comes into your practice requiring treatment.
- If the patient can’t afford treatment, they would ask for a WINZ quote.
- The Provider will complete a WINZ quote form.
- The patient then takes the WINZ quote to a local WINZ office. (The practice is not responsible for sending the quote).
- If WINZ approves the quote, the patient is loaned the money for the treatment. Repayments for the loan are deducted from the patients future benefit payments.
- WINZ will supply the patient with a WINZ Eftpos card, pre-loaded with the amount stated on the WINZ quote.
- The patient has three days to return to the practice with the card so the practice can process the payment (like an Eftpos transaction).
- A treatment appointment is booked once WINZ payment has been received
Configuring WINZ in EXACT
The following configuration in EXACT, helps to simplify the WINZ process for you. Once configured you can,
- Track how many WINZ quotes are converted into treatment
- Chase outstanding WINZ treatments easily in Care Manager
- Chase FTA’s for WINZ. If the patient continues to fail appointments, the practice may be asked to repay the payment to WINZ
Creating a WINZ payor
- Go to File - Payors.
- Click +1.
- Create a Payor file called WINZ.
- Code = WINZ
- Name = Work and Income NZ
- Set the payor rule to Combination (Set per item)
- Save the payor using the save icon.
Benefits of creating WINZ as a payor
- When selecting the Combination rule during your payor configuration, this will set your private fees on the WINZ Tx plan, so there is no extra work creating another fee schedule.
- The private fees appear on the patient portion field, so there is no debtor management required in the WINZ Payor file. i.e. WINZ debt continues to be managed at the patient level
- It is easy to track outstanding WINZ treatments in Care Manager (including FTAs)
- In the Payor WINZ file, you can quickly see if a patient has returned following their first visit