In general, an FP17 submitted for a single patient's new course of treatment falling within 28 days of another course ending, is referred to as 28 day re-attendance. More specifically, where any Band 1-3 claim follows within 28 days of a previous Band 1-3 claim, for the same patient at the same contract, this is categorised as a 28 day re-attendance claim.

Urgent treatment is not included and neither are patients who attended a different contract within 28 days.

The NHS Re-attendance report is a means for the practice to track compliance to the practice configured guidelines on Re-attendance.

To run the NHS Re-attendance Report

1. Select Administration > Reports.

2. In the Reports tab, scroll down to the NHS Re-attendance Report and double-click it:

3. Select the parameters for the Report:

   1. Select Patients by means of Query Template:

   2. Select Performer or Multiple Performers:

   3. Select a Contract Number by means of the Up/Down arrows or by opening the selection screen.

   4. Select From and To dates for the report.

   5. Specify the number of copies.

4. Print, Preview, Email or Export in the normal manner.