If an issue occurs with your Clinipad device, and a patient remains assigned to the tablet or is stuck, you will need to manually break the connection.

Release a Patient from a Clinipad

1. In EXACT, go to Administration - Clinipad.
   • Or click on the Clinipad option in your workspace along the top of EXACT.
2. Click the spanner in the lower right of the screen
3. Locate the tablet on the screen.
   • The patient's name will be displayed at the top of the Clinipad illustration - you can click this to access the patient's record, if required.
   • Click the link or plug icon displayed on the illustration of the Clinipad
   • This will release the patient from the data.
     ⚠️ Please Note: All patient data from this session will be discarded and cannot be retrieved.
4.  Click the Return button in the Clinipad screen or on your desktop.
   • Please ignore any "Failed to release Clinipad device" error messages if the device has already been released.
5. Once released, you can assign your next patient to the Clinipad.