Dental practices need to cater to increasingly strict rules around patient data collection and management, as formulated in each region's regulations:

• UK and Ireland: the EU-driven General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).
• Australia: The Spam Act 2003.
• New Zealand: The Unsolicited Electronic Messages Act 2007.

To facilitate dental practice regulatory compliance for business communications, including marketing activities, EXACT can record, track and report on recorded patient contact preferences and consent for communications.

Recording Patient Contact Preferences

EXACT can record three states of patient preferences that can be applied to communications.

For each communication type, Patients can explicitly choose to Opt In or Opt Out.

Where they have not made an explicit choice, they remain in an Unknown preference status (without contact references / without recorded consent) for business communications.

Additional Information

🔗 Updating a Patients Contact Preferences

🔗 Auditing Patients Contact Preferences