UDA report is showing the wrong number of UDAs for a provider
One dentist has for example 100UDAs showing as claimed on the PCT Contract but the UDA Report is showing 50UDA? Why might this be?
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Check the dentist is active for the date range you are running on the UDA report - if the dentist is marked on the contract as 1/4/2011 to 20/4/2011 but has TC'd UDAs on the 21/4/2011, these will not show as it looks at the contract dates. You can check the dates in File - PCT Contracts, double click on the contract and double click the provider.
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Check the dentist is not marked as a VT - if a dentist is marked as a VT, the UDAs do not go towards the contract and do not show on the report.
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Alternatively try to run the old UDA report instead as this tends to show much more accurate figures.
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