If you are receiving this error it usually means that no X-Ray module has been selected to use for acquisition.

Selecting the correct module for acquisition

1. Go to Options at the top of Examine Pro.
2. Select X-ray acquisition.
   • A list of all the various x-ray modules will be displayed, it is likely that they will all be greyed out apart from the module being used so select this one, if not select the brand or model of your X-Ray device.
     
   • Test to see if the x-ray acquisition is now loading to the correct device or interface that you are used too.

If this does not resolve your issue, please contact the EXACT Digital Imaging Support Team for further assistance.

You can access support from within EXACT, click Live Chat to get in touch with our friendly support team or ask our support bot to search for help articles from the EXACT help centre.