EXACT is a server-based system, which means that your dental practice has a main server computer with EXACT installed on it. To get the latest features and developments, your system needs to be regularly updated.

EXACT Updates

With new features, updates and fixes being added to new versions, scheduling your updates is the best way to keep up to date with everything our development team is implementing into EXACT.

✅ You control the day and time your updates happen.

✅ Receive the latest features, updates and fixes.

✅ Upgrade your whole practice at the same time.

Get in touch with the EXACT support team today to schedule your EXACT upgrades.

Scheduled updates

It is recommended to configure your update schedule outside of your practice operating hours to minimise downtime; the most common times are between 11 pm and 3 am. 

On your chosen day, your server and workstations should be left turned on, although we advise switching off the screens/monitors to reduce power consumption.

💡 Tip: Scheduling your updates at different times from any other scheduled process will help to reduce any complications, these are cloud backups and anti-virus scans. Your IT support should be able to advise on any scheduled processes.

Checking your Update schedule

You can check if you already have EXACT automatic updates scheduled in your system.

1. Go to Help - About.
2. Details about your EXACT system will be displayed on screen.
   • The Update Schedule row will display when your system checks for updates.