Updating your NHS fees

This process will be completed automatically for your practice on the date of a fee update (eg. 1st April).

If for any reason this has not been completed or you have been instructed to do so by a member of the EXACT support team, please follow the instructions outlined below.

1. Log into EXACT with an administrator or superuser password. The Principle Dentist or Practice Manager should have access to this.
   
2. Click on File - Payors.
   • Select your NHS payor using the selection button or up/down arrows.
   • Click on Band Setup.
   • Click on the New Date button (top right of screen).
   • Enter the required date then click OK.
   • Highlight Band 1 and click on the e|d button located bottom right. Enter the patient fee for band 1 treatment. Click OK.
   • Repeat this for the required bands used by your country.
     England requires Band 1, Band 2(a), Band 2(b), Band 2(c) Band 3, EXAM, Ortho assessment, Ortho 18 and over and Urgent to be changed.
   • When all these have been edited click on OK.
     
3.  Your Patient charges have now been updated and will take effect from the date you have just entered.

Unauthorised Access warning

The following error message may appear if the Windows security permissions are incorrectly set, in the majority of situations, clicking OK will close the warning message and the fee download will be successful. Please double-check your fees have updated after clicking OK on this warning message.

NHS fees (as of 1st April 2025)

For guidance on NHS Wales dental charges and exemptions please view https://gov.wales/nhs-dental-charges-and-exemptions.

Previous fees (as used up until 31st March 2025)