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Online Booking removing the NHS booking option

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Jason Handcock
  • Updated

Patients are able to book either Private or NHS appointments online, the NHS booking option can be removed if you are a Private only practice.

Note: ALL NHS features must be disabled to remove this option, if you are an NHS practice this option can not be removed.

Note: Both insurance tabs (NHS & Private) will be removed so that all treatment are set as "Private" by default.

OLB_NHS_tab.png

The removal of the NHS booking option online can be achieved by following the below steps:

  1. Configure - Practice Settings.
  2. Untick Include NHS features.
  3. Press OK.
  4. Then File - Payors.
  5. Select any NHS payors.
  6. Change the Payor Type value to something that is not NHS (i.e other).
  7. Then tick the Inactive box.
  8. Click the save icon.

OLB_remove_NHS_payor.gif

After these changes have been made, your online booking will update. It can take up to 30 minutes for online booking to update and the Insurance tabs be removed.

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