Patients can check-in for their appointment via their portal by selecting 'Check in now' on their portal.
This will take patients to their check-in screen. From here they just select the ‘Check in now’ button. This will arrive their appointment and display a message confirming successful check-in or advising them to see reception if it was unsuccessful.
You can customise the check-in response messages that the patient sees when they check in - see “Displaying Messages” section at bottom of the page.
Self Check-in with a kiosk/QR code
Currently it is far easier for the patient to use the Check In Now option but expand the below if you still wish to use/setup the kiosk
You can also have a self check-in kiosk in practice for patients to scan their QR code when they arrive in practice.
- ipad on iOS 11+ running Safari
- Android on 4+ running Chrome
Go to the below links on your tablet to display a self check-in kiosk screen:
A kiosk will display your check-in screen:
When a patient check-in Exact will check if there are any outstanding forms on their portal. If there are, the below icon will display on their appointment.
If the patient has completed all of their forms, the normal stickman icon will display.
Check-in with Name & Date of Birth
You can also have your patients check-in using their name and date of birth.
To enable this you need to register your tablet with your practice by following these steps:
- Configure > Patient Experience
- Select 'Kiosk Management'
This will launch a window with a QR code:
- Use your tablet to scan the QR code.
Open the below link on your table (for ipads use Safari, for android devices use Chrome)
UK - https://onlinebookingapac.3pointdata.com/v1/view/kiosk/dashboard.html#/?camera=front
APAC - https://onlinebookingapac.3pointdata.com/v1/view/kiosk/dashboard.html#/?camera=front
- Select 'Check in' - this will load the camera on your device
- Use the camera screen that displays to scan the QR code
You will be directed to your new check-in kiosk page with the name & date of birth check-in option available.
- A new option to check-in with surname & date of birth will now appear on your kiosk
- Manage your kiosks
From the Kiosk management screen you can name and remove kiosks by selecting 'Edit'
If a patient has more than one appointment on a day it will only check them in for their first appointment.