Patient Portal patient check-in / kiosk

With the Kiosk enabled, patients can check themselves in when they arrive at the practice by scanning their QR code using an in-practice tablet.

Click here to read about the removal of the Patient Self Check in option.

• Tablet Requirements
• Enabling Self Check-in on a Tablet
• Check-In with Name and Date of Birth
• Managing your Kiosks
• Disabling Self Check In

To enable this function, a tablet is required for patient use in the reception area of your practice.

Tablet Requirements

• iPad using iOS 11+ operating Safari
• Android using version 4+ operating Chrome

Enabling Self Check-in on a Tablet

Enter the correct URL for your region, as listed below to access the kiosk in your practice

A kiosk check-in screen will be displayed on your tablet. 

Whan a patient checks in, EXACT will check if there are any outstanding forms on the portal, if there are, the icon below will be displayed on their appointment.

If the patient has completed all of their forms, the normal stickman icon will display.

Check-in with Name & Date of Birth

Patients are able to check in using their their name and date of birth.

To enable this, the tablet needs to be registered with your practice using the steps below,

1. Navigate to Configure - Patient Experience.
   
2. Select Kiosk Management.
   
3. A QR code will be displayed on your screen.
   
4. Use the camera on the tablet to scan the QR code.

5. Enter the correct URL for your region, as listed below to access the kiosk in your practice

   UK	https://onlinebookinguk.3pointdata.com/v1/view/kiosk/dashboard.html#/?camera=front
   APAC (AU & NZ)	https://onlinebookingapac.3pointdata.com/v1/view/kiosk/dashboard.html#/?camera=front

6. Select Check In, this will load the camera on your device.
7. Use the camera screen that displays the QR code.
   You will be directed to your new check-in kiosk page with the name and date of birth check-in option available.
   

Selecting the Family Name and Birth Date option will display the following screen.

Managing your Kiosks

From the kiosk management screen you have the ability to name and remove kiosks/tablets by selecting Edit.

Patient Self Check In

The option for patients to check in prior to their appointment via Patient Portal has been removed on 5th August 2022.

From this point patients will be presented with the following screens if the Check in when you arrive option is selected.

Disabling Self Check In

It is not currently possible to disable the self-check-in functionality for patient portal.