Online Booking Web Setup - practice logo, information & colour scheme

The practice information displayed in your online booking website is configured in Web Setup in EXACT. You can access this via Configure - Online Appointments - Web Setup. 

• Tick boxes
• Booking Reason(s)
• Provider Images
• Practice Info
• Custom Text

Tick boxes

• Display "Call Me" option
  If you leave this checkbox un-checked the booking patient will see no 'call back' option
• Appointment Stacking
  If you leave this checkbox un-checked (default), the software shows only those appointment gaps at the top of a series of gaps. In this way you constrain bookings to fill up in an orderly manner, without leaving large blank gaps, and the practice appears to be professionally busy.

  For example, booking gaps exist tomorrow from 8.00am through to 3.00pm, but with Appointment Stacking disabled, a patient will only see the 08.00am slot.

• Open Recalls
  If you leave this checkbox un-checked, then when Recall patients go to book their recall appointments they will see only the available appointment slots after their recall due date (it is not open to any dates).
  
• Use Rostered Available Time (Rooms Required)
  When this checkbox is checked, EXACT only uploads the Rostered free time to the online booking site (no free time is uploaded if there is no rostered free time).

  When this checkbox is un-checked, EXACT uploads all Provider free time as slots (including both rostered and un-rostered) to the online booking site.

  When the Appointment Book is set for Schedule to rooms but no room is added in any appointment book, this checkbox does not appear and there will be no free time uploaded to the online booking site.

• Practices with Locations enabled will see an "Enable Locations" option too so that multiple locations within the database can use Online Booking

Booking Reason(s)

To configure Online Booking reasons, please view Configuring Online Booking Appointment Reasons, Services & Providers.

Provider Images

To configure provider images, please read Online Booking - Adding Provider Images.

Practice Info

This section is where the practice logo, colour scheme, Google Analytics Tracking ID, other information and the Patient Experience Privacy Policy Links are configured.

• Practice Logo
• Colour Scheme
• Google Analytics Tracking ID
• Online Information
• Patient Experience Privacy Policy Link

Practice logo

To add your practice logo to your online booking page, add a link to this here.

Colour scheme

The brand colours of your company/practice can be added to your online booking page via, select from the list of colours or choose Custom to add the hex colour or use the RGB sliders to set the colour as desired.

Google Analytics

Your Google Analytics ID can be added in the Google Analytics Tracking ID field, to configure your Google Analytics further please view Online Booking - Adding Google Analytics and tag manager

Online Information

On the right of your online booking page your practice information is displayed under your logo, beneath this section is an area for you to add other information, if you require. Enter this information in the Online Information field. An example of this, is shown below.

Patient Experience Privacy Policy Link

For those customers using Patient Portal, the link is displayed when a patient clicks the "info" button on Patient Portal.

Custom Text

From here you can change the information displayed online to your patients before they book their appointment with you. This information is kept under two tabs Cancellations and Complaints, add or edit the information then save to update the text.